Shipping, Warranty, and Refund Policy
Thank you for visiting and shopping at www.lifenergie.com. Below are the terms and conditions that constitute our Shipping Policy
All orders are processed and shipped as follows:
- Orders received before 8:30 AM CST – Processed and shipped the same day
- Orders received after 8:30 AM CST – Processed and shipped the following business day
Orders are only processed and shipped Monday through Friday, excluding weekends and holidays.
Unfortunately, at this time, Lifenergie does not ship to APO/FPO/DPO addresses.
Orders ship from TX and the estimated shipping times depend upon the customers location (typically 5-7 days).
Tracking information will be provided once the item is scheduled to be shipped.
At this time Lifenergie products are only being sold domestically in the US. Lost or Damaged Packages
Please contact Lifenergie customer service immediately if a damaged shipment is received, or your tracked order is showing as delivered but has not been received.
Returns and Exchanges
It is our goal at Lifenergie to provide a comprehensive and hassle-free return and exchange process.
Returns and exchanges are accepted on all unopened and unused items, still in new, retail condition with all original packaging or labeling, within 10 days of the purchase date, for items that were purchased on www.lifenergie.com. Items purchased from any other third party distributor or seller must be returned through them.
Lifenergie offers a 90-day 100% Money-Back Guarantee on products purchased directly from ww.lifenergie.com. We’re confident you’ll love our products, however, if you are dissatisfied for any reason, simply contact us using the form on our web page and let us know why you’re dissatisfied. Once processed, we’ll refund you the full purchase price right away.
Our 100% Money-Back Guarantee is good for 90 days (3 months) after the purchase date. We ask that you try our Supplements for at least two weeks in order to ensure the best chance of success and effectiveness. If then, you aren’t fully satisfied, notify us for a full and prompt refund of the full purchase price without any risk.
If you purchased a Lifenergie product from a retailer or other 3rd party vendor and are not satisfied, you MUST follow their return policy and contact the seller at the place of purchase.